Most frequent questions and answers
The transit time depends on location and shipping products chosen.
Transit time in Europe is 3-5 days and 5-10 days for the rest of the world with PostNord premium service and a week more with the less expensive Tracked product.
The Tracked Package is a postal service (kind of sending a large letter) to a reduced cost. It offers limited tracking, and no support or insurance.
The PostNord product is a traditional package delivery service with customer service and insurance included. It has a shorter transit time, but is far more expensive than tracked, in particular outside Europe.
We currently ship to most countries in Europe and to selected countries like Brazil, Canada, Hong Kong, Korea, Malaysia, Mexico, Singapore and United States. Please contact us for shipments options to other countries.
We offer free shipping to selected countries like Belgium, Denmark, France, Germany, Luxenbourg, Monaco, Netherlands, Poland, and Sweden, for orders on minimum EUR 80,-